The CB (Chris Belcher) brand of locksmith tools has been known within our trade to stand for Quality. “We are reliably informed that the CB tools which are sold by the Lock & Key Shop go through strict Quality Control by Director Richard Bunn”. Any questions regarding the quality of any CB tools should be made in writing via email to Richard Bunn at 1st Call Lock & Key Shop. Customer satisfaction is important. Please report any defects. Mr Bunn will be happy to deal with your issue. Quote: “Chris, Thank you for The link to the ‘lockandkeyshop’. This tool is made in the UK to ensure complete Quality Control. We continually work very hard in Keeping the quality maintained. Richard.”